Faq

1. Exchanges or Refunds:

A: If you are not 100% happy with your Hipzbag, we will gladly refund or exchange any full price bag within 30 days, less any shipping charges.

Please Return your bag(s) to:  Hipzbag, 3904 Via Del Campo, San Clemente, CA  92673

Include in the package your name and if you want to exchange please indicate what bag you would like in exchange.  If you are returning, we will refund your money within 5 days.     

2. Does the waistband tangle.

A: No. Unlike other waist bands, the swivel hooks make wearing the waistband twist free and extremely comfortable.

3. How does it fit on your belt loops?

A: The swivel hooks conveniently clip on your belt loops if you are not in the mood for a waistband. Patent Pending!

4. What is the HS Logo?

A: This product was born from the shift in the world – cell phones. When the world shifts, products and practices need to be created, thus HS, Hip Shift

5. Can I go biking with the hipzbag?

A: Yes, the hipzbag is snug to your hip and you can do most anything with it on. Most people buy the hipzbag for those nights out, biking or concerts, but they find they end up wearing it everyday.

6. I'm a larger waisted person, do you have a Hipzbag for me?

A: . The Hipzbags are adjustable to waist sizes 24" – 45+" waist mostly.  We have added a few bags for larger waists - check them out!  

7. Does the phone stay in the pocket?

A: We have not found a phone that does not fit in the pocket of the hipzbag. The pocket size and gravity holds the phone securely in place. The phone peaks out enough to be easily accessed when you need to check a call or text message. For added security, phones fit inside the zippered compartment of all passport bags.   If you have one of the larger phones, you might want the Passport bag.

8. I am a retail store. How do we carry your products?

A: Please E-MAIL us at kathy@hipzbag.com with "Wholesale" in the subject line. Our sales manager will get in touch with you right away.